OUR PROCESS

Did you ever wonder what goes on behind the scenes once you send over a quote? In order to give you an idea of the steps involved in getting the translation completed, we have outlined what we do:

Project Manager Review. When we receive your quote request, it is reviewed by one of our project managers, who looks over the information and the attached file(s) to see if there are any additional questions that need to be answered before quoting.
Translators' Review. Once we have all the information, our translators review the documents to verify word counts, assess terminology difficulties, and estimate the time required to complete the project.
Provide Quote. We complete a quote and send it to you with our contract. Upon acceptance of the quote and contract, please sign and fax them back to our office. See Sample Contract.
Receive Deposit. For first-time clients, we require a 50% deposit. Once we receive your deposit, we will begin production of the translation.
Translate Document. Our certified translator begins translating the document(s). Should he or she run into questions or need further clarification of a particular part or process of your project, we will contact you.
Proofread Translation. Once the translation is completed, it is proofread by our translators for language accuracy, spelling, and grammar.
Final Review. Our project manager does a final review of the document to ensure that everything is ready to send.

It is our desire to provide quality translations that read as if they were originally written in the target language.